AMS Quick Grab Bags

Return Policy:

 

1. Eligibility for Returns:

 

    •    Items must be unused and in the same condition as received.

    •    The return request must be initiated within 5 days from the date of purchase.

 

2. How to Initiate a Return:

 

    •    Contact our customer support at info@dreamsdistribution.com to initiate the return process.

    •    Provide your order number, item details, and reason for the return.

 

3. Return Shipping:

 

    •    Customers are responsible for return shipping costs unless the return is due to our error.

    •    We recommend using a trackable shipping service.

 

4. Refund/Exchange Process:

 

    •    Once we receive the returned item, we will inspect it and notify you of the status.

    •    Refunds will be issued to the original payment method within 5 business days.

 

5. Exclusions:

 

    •    Certain items, such as [list any non-returnable items], are not eligible for return.

 

6. Damaged or Defective Items:

 

    •    If you receive a damaged or defective item, contact us immediately for assistance.

 

7. Restocking Fee:

 

    •    A restocking fee of 10% may apply to returns not due to our error.

 

8. Changes to This Policy:

 

    •    We reserve the right to modify our return policy at any time. Changes will be effective immediately.

 

Contact Information:

 

    •    Email: info@dreamsdistribution.com

    •    Phone: 470.717.4134

 

Thank you for shopping with us!

 

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